At least 16 platform users already gained access to their accounts to withdraw their savings. More than a hundred users are still waiting for a response to recover their accounts.

Since October 2021, various Colombian traders complained about a massive blocking of accounts that don’t let them access their savings in bitcoin and other digital currencies. Over the months, the number of victims increased to a worrying point. Now, after a massive amount of public complaints made in various social networks, the exchange has started to unlock some of the affected accounts.

The problem has been active for at least four months, and the scenario was getting more serious. Although the lawyers assure that the company’s actions are illegal, Binance even managed to confiscate the funds due to alleged legal cases led by authorities in the Netherlands and the United States of America.

On January 27, news came to public light and brought back a bit of peace to many affected users. Specifically, there were about 16 users who could not find access to their accounts, and their funds got blocked once again.

In some cases, Binance explained to the affected users that their accounts have been flagged for third-party compliance and should get blocked. The message also reflects that the platform granted a schedule until January 29 to withdraw all funds before their permanent deactivation.

The unlocked users’ accounts were under investigation led by the Binance Risk Management department. On the other hand, other people seem to have their cases already assigned in the Justice of other nations.

Currently, 100 users or more are waiting for this problem to get solved. Many of them have started legal action, either jointly or individually, and are still waiting for a response to solve their cases. Meanwhile, users keep the contact and send encouragement through the groups they created on various messaging platforms and social networks.

Binance and the Pressure on Social Media

A viral tweet and an Instagram live with proper impact would have been important for the progress that Binance has applied to these cases. On the other hand, on Twitter, the impact also brought many benefits. Along with a tweet made by Jairo Vélez, the cases of Hawk and Rafael Ospina also appeared on the social network.

Both users managed to recover their accounts on January 27. Both reported the news in the Telegram chat where those affected shared information on the case. According to a Twitter publication, Hawk could not access more than $150,000 in his profile. This profile was verified and had at least 20,000 P2P transactions or more in just two years.

According to Ospina’s opinion, his savings for USD 90,000 got blocked, and a large percentage got deposited in futures on Binance. His testimony got shared by Jairo Vélez in that social network.

By: Jenson Nuñez

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