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We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Take your Hays Travel Card with you on every holiday, simply top up and go. Our partners cannot pay us to guarantee favorable reviews of their products or services. It also doesn't charge for the click and collect service, and doesn't charge commission at the end of your trip if you want to change money back into pounds. Hays Travel is offering Brits full refunds on certain holidays this protected. Hays Travel have partnered withCollinson Groupas arecommended supplierofCOVID testing packages- forpre-departure testingin theUK. witham town center woman with black hair and piercing on her lip is very rude and unhelpful. If you do receive an ATOL Certificate but all the If the government advises against travel at the time youre due to travel, your money is protected and you will be able to consider your options about rebooking or having a refund. We often link to other websites, but we can't be responsible for their content. I am sorry to hear that you were not advised of the time period on the buy back guarantee for your travel money. Hays Travel Card is free to use worldwide in millions of locations. It's time to book with confidence. When you're struggling to get the service you deserve, count on DoNotPay. Hays Travel has "stood its ground" to tour operators not issuing customer refunds - opting to pay out to clients and then seek reimbursement from suppliers, according to boss John Hays. This lets you avoid filling out the Frontier refund form, but you likely dont want to go this route, as credits must be used within one year of the transaction date. I'm not interested in cruises as they are the most unenvironmental form of travel.I'm also not interested in their holidays. Verification can help ensure real people write reviews about real companies. Her attitude is very positive and welcoming, she had made a bad situation with a holiday from a different company very easy and positive for me. http://www.direct.gov.uk/en/TravelAndTransport/Passports/index.htm. Theyre professional and knowledgeable, and answered all my questions. Incorrect or incomplete information may result in your journey being delayed, either at check in or immigration. It goes against our guidelines to offer incentives for reviews. 2022 CBS Broadcasting Inc. All Rights Reserved. Youll find all the latest country-specific information on testing and entry requirements on theForeign, Commonwealth, and Development Office website. We are negotiating with them to try to speed things up for you. Years ago, I reserved a room at a bed-and-breakfast on Maryland's Eastern Shore. HTFBenquiries@hays-travel.co.uk. Asked for a quote, which came out quite a bit more than a well known online company. All financial products, shopping products and services are presented without warranty. I will feed this back to them on your behalf, I'm sure they will be over the moon.