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"name": "TaxAct Online Tax Filing", You will be redirected to our online Wealth Management portal, to access your account. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. A month later no check and now nobody is responding to my email and they won't return my calls. SSN. After waiting on this amended return I experience bad weather and financial birding due to the floods in California. No one has called to help. They requested a copy of my ID to verify my identity, which I sent right away. the fast, secure, and free way to switch your automatic payments & direct deposits. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bank of Santa BarBara, It looks like we haven't found Bank of Santa BarBara's social media accounts :(. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. So is Turbo Tax! U.S. citizens can use a state-issued photo ID like a drivers license, passport or state or military ID. 1Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. Did you know? Lobby: Mon-Fri, 9am-5pmDrive-Up ATM: 24/7. (800) 779-7228 I'm an independent tax professional that offers 3Fund (855) 888-3863 Business Hours All times are Pacific Standard Time. I did not authorize an electronic ruturn nor the service fee of $55.15. Is there a real contact number to SBTPG - Intuit Click here to close the Online Banking Modal. Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. Investment products and services are: Not a deposit Not FDIC insured May lose value Not bank guaranteed Not insured by any federal government agency. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. Something went wrong. "@type" : "ContactPoint", }. Please try again later, Do Not Sell or Share My Personal Information. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. Noboby seems to want to help even after sending me an email saying they will reissue the check for the other client. "@context": "https://schema.org", For a whole month and a half, they have 2 clients under 1 check number saying both clients got the money when we know that is impossible. Needed for documents such as loans, title companies, power of attorney, passport authorization and more. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to . Each individual's tax and financial situation is unique. All rights reserved. TPG also offers the GO2bank Visa Debit Card in tax professional offices across the US as a great alternative to paper checks.