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If you respond to the buyer, it could devolve into an argument as you already both disagree about the item. Select "My Purchases". They may take longer if the case goes over a weekend or Poshmark requests more information or pictures from either party. So whether this is your first case or your fifth, Ill tell you everything you need to know about Poshmark cases and what to do if one is opened against you. Are you looking for tips if a case has been opened against you? Sneaky, isnt it? And most importantlywhat should I do?! I will continue to take detailed photos and write descriptions. I have sold around $5000 bringing in what I think, are nice commissions for them. Others have. But its not too hard to state the facts. After notifying Poshmark about the mishap, according to emails Broberg provided, the company responded on May 6 saying it believed she had filed a "fraudulent" claim and suspended her account. Poshmark. I responded and asked for details. If a buyer bundles multiple items from a single seller's Closet, they will only have to pay the $7.11 shipping fee once. Falling victim to fraud of any kind is disheartening, thats why we gathered the three most common Poshmark scams out there to help you recognize the tell-tale signs of fraud and be better equipped as a seller. Take a deep breath (or two or three) and collect yourself. We will discuss in detail below what Poshmark considers valid for return or not, but in a nutshell, youre better off upholding your seller rights by being as transparent as possible in your product descriptions and photos. Once the order is delivered back to the seller, we issue a full refund, including any shipping and tax paid, back to the buyer's original form of payment. eBay vs. Poshmark: Returns eBay. This buyer bought a bundle, and the shirt she stated was the issue was nearly free of charge after the discount. The cancellation doesnt appear to potential buyers. The Answer May Surprise You, Is Selling on Poshmark Worth It? For example, if the buyer says the size is wrong, you should be able to show screenshots of the size tag and measurements in your description. What is Poshmark's Return Policy?