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This field is only applicable to merchants that have been enabled for PayPal Commerce Platform for Marketplaces and Platforms capability. For more information, see status.details. With that said, there are more payment statuses you might need to be aware of apart from these three. This should mean that the amount is credited to your bank. If a seller or other individual needs to issue a refund on payments that have been sent previously, the refund transaction may appear as pending when it is first processed. This means PayPal doesnt completely trust you yet because theres no history to verify the reliability of your transaction patterns. Log into your PayPal account online or open the app. Unclaimed if your payment is unclaimed, this means the seller or recipient hasnt received or accepted it. This field is only enabled for selected merchants/partners to use and provides the ability to trigger a specific pricing rate/plan for a payment transaction. The PayPal-generated ID for the authorized payment to reauthorize. How to Cancel a PayPal Payment Explained. Call the Payments API to authorize payments, capture authorized payments, refund payments that have already been captured, and show payment information. The merchant must call the number on the back of the card. If a payment you sent is pending or unclaimed, it means the recipient hasnt received or hasnt accepted the payment yet. a merchant charging the monthly payment of a subscription to the customer. The platform_fees amount cannot be greater than the capture amount. Its not really designed for offline payments. Please contact customer service or your account manager to request the change to your overage limit. The primary account number (PAN) for the payment card. Log into your ' PayPal ' account and click on the ' Activities ' menu. Indicates a payment using a stored payment_source which has been successfully used previously for a payment. Moreover, as you create a credible and positive selling history over time, youll be less likely to have pending payments. Appears in both the payer's transaction history and the emails that the payer receives. Follow the steps to cancel the payment. Suppose your customers are claiming issues, at that time PayPal may hold the payments. Authorization has been previously captured and hence cannot be voided. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. For American Express card holder, the name is incorrect but the address matches. I'm confused as to whether I should ship the item to them. Contain the same number of values, and each value is equal to the value at the corresponding position in the other array, by using these type-specific rules. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Save my name, email, and website in this browser for the next time I comment. If this is the question youre asking, the answer might not put you at ease. Tap Activity. Subscription payments). However, you can no longer cancel the payments you make through PayPal once it is completed. The scammer could be misspelling PayPals original email to confuse you or using a legitimate-sounding address to scam sellers.