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Starting January 1, 2020, OptumRx is changing how it accepts controlled substance prescriptions. OptumRx Customer Service. Other ways to submit a prior authorization, Having difficulties with ePA? Call 1-800-711-4555, 5 a.m. - 10 p.m. PT, Monday-Friday and 6 a.m. - 3 p.m. PT, Saturday If you cannot submit requests to the OptumRx PA department through ePA or telephone, click here. Optum Customer Support It is important to know if your prescription is covered by your health insurance plan. Social Share. OptumRx Prior Authorization We emailed the order number to you. %%EOF 61 0 obj <>stream Fill out the form below and an Optum specialist will be in touch soon. Learn about the Medicare Advantage plans, Medicare Supplement Insurance plans. Optum Home Delivery (Optum Rx Mail Service) 6800 W 115th St., Ste. Fertility - OptumRx Stay up to date on the latest OptumRx information, Arkansas Prior Authorization or Exception Request. To continue your current session, click "Stay on this page" below. Call 988 or 1-800-273-TALK/En espaol 1-888-628-9454. OptumRx Prior Authorization Guidelines and Procedures Use the tools under Member Toolsto check. Click here to view the OptumRx PA guidelines and Exception Request Procedures. We offer other various resources to help support your understanding and use of ePA. You can talk with your doctor about your PDL and discuss lower cost options to help you find prescriptions that may work with your budget. Our pharmacy offers a number of resources to help you learn how to inject your medication. telephone or fax. You can submit a verbal PA request. That's it! You can also call the phone number on your health plan ID card to talk to us. 9 a.m. 5 p.m. Disclaimer: Optum Specialty Pharmacy services members and providers in all 50 states who may use this website.