Patrick Hale Net Worth, Alamogordo Police Logs March 2021, Articles B

The same meal both ways. Its a nice to have for me as I think there are more pressing issues. Yes the double tier points offer has been a bit of a disaster. 2.5K for 2. Sarah joined IAG in November 2022 as General Counsel and is responsible for the Groups legal and associated compliance activity. Priority bags out last both outbound and return, one tray service of mediocre economy food and a lack of proactive cabin service. Im retired. Since it was created in 2012, the company has been noticed for being profitable from its very beginning and one of the most punctual and efficient in Europe. Financial Controller Airline Partnerships, Finance Business Partner Strategy & Business Units. As for the Contact Centres/Twitter/Facebook Messenger it is an absolute disaster I have a message from a query that says Im connecting you with an agent who can assist, please note it may take longer than usual as we are busy this was on the 17th January, and yep, you guessed it. personal & work email addresses, as The son of a policeman, Sean Doyle grew up in Youghal, Co Cork. As for their phone lines shocking! the focus now for the vast majority of people is price and BA provide many benefits for those who pay and want them and less for those who dont people have the choice . However, totally agree about the wine selection being spot on! Supercharge your prospecting on LinkedIn and across the the web, 10x your recruitment & sales conversations. Ive been banned by Uber, but I can still drive for them! Our outward was also in club with single plate offering of curry. BAs outsourcing of this has been terrible for years, by far the worst of any airline with which I deal. I have an Itag on my case and could see it was just the other side of the wall about 10 feet from me. Plus, it's the end of the semester and we're throwing a party! In the face of constantly changing and complicated travel restrictions the length of time its taking us to take calls has naturally been longer, which has pushed up our waiting times. I genuinely dont know what is premium about that- I know this sounds a bit first world problems, but when you are buying into something that is claimed to be premium you sort of expect that, dont you? BA staff are currently providing Ryanair quality service for their premium prices. Sean Doyle email address & phone number | British Airways CEO British He started at KLM in 1995 and carried a number of positions in Sales & Marketing, Alliances and M&A. The double points would have taken me to gold and felt like a nice reward. Any airline can have a great hard and soft product- tangible and intangible resources can be COPIED if you have the money as an airline and want to spend it. Between 2003 and 2012 he carried out directing positions for several departments at Grupo Uralita. Their club world long haul has for years been poor value and club Europe a disgrace with the same legroom and seat as economy. Mums needing stuff for their babies. Virgin still use trolleys and in no way does it detract from the service. Items 2 and 3 are things they have been already doing for a long time. Julio Rodriguez was appointed IAG Interim Director of Strategy in October 2022. Soon there will be less of them as they wet lease more and more as the post covid world reopens.