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@alexa99 your app is crashing on launch on Android. Resolve App Errors on Your Fire Tablet - Amazon Customer Service Clearing cache (settings, apps, alexa app, storage, clear cache/data) may be needed. Related Help Topics. Ensure that the Amazon device is compatible with the camera. If the new update is available, install it. Or possibly, move devices close to the router if you can. Enter the password for your Apple ID, if requested. Sign out and sign back in to your Alexa App, How To Update an Echos Firmware or the Alexa App, Solved: Alexa / Echo Not Answering My Voice Commands. Go With Me Ending Explained, 1. If you suspect you may have an old version of the Alexa app installed, then you can navigate to the app in the App Store or Google Play store to see if an updated version is available. Ive seen a few variations over past years on here on how to make this happen, but cant find one that works. That means, that you can install the Play Store and gain access to millions of Android apps and games, including Google apps like Gmail, Chrome, Google Maps, and more. Restarting your phone (or tablet) can also help fix glitchy apps without too much effort. When you get log in screen, turn WiFi To disable it follow the steps below: On the home screen locate and press the Settings app. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Whenever you are getting this issue first clear the cache of the app and restart your phone to check if the problem re-occurs. Is anyone else experiencing this? Connect to music services like Amazon Music, Pandora, Spotify, TuneIn, and iHeartRadio. Find, launch, and control contentjust say Alexa, open YouTube to get started. Enable Alexa. step 2. Simple to access and use, with no waiting and no hassles, hoopla digital is a service of Midwest Tape a trusted partner of They'd like to use Alexa. Visit our corporate site (opens in new tab). 10:49 am (IST): It seems that the recent crashing issues with the Alex app on iOS have been resolved now.